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Testimonials

  • Dear Dr Moore,
    Thank you so much for your kind email and way you and Joe took care of my dearest Polo yesterday.
    As you know both Lucy and Polo were such an important and special part of my life. They were thoroughly spoilt, had everything of the best including veterinary care. You and your team are just so wonderful and I appreciate everything that you have ever done for me and them.
    I adopted a little girl on Sunday as a companion for Polo, not knowing that he would be gone two days later. However she is a blessing because waking up this morning to an empty home would have been awful. She is a Standard Sausage girl of 4 years old and her name is Ginny. Her mom is going to hospice and I adopted her through The Dachshund Haven.
    We will continue to be clients of Orange Grove as long as there is a Dachshund in my home.
    Thanks again for everything. It’s always appreciated.
    Kind Regards Rox

    June 2018
  • Good evening

    I would firstly like to say how comforted and appreciative we were to receive your email after we had to euthanize our beloved pet Maxie .

    It’s a very difficult decision to make and we were grateful for the care  and support we received from Dr Mac William . He has always been an incredible vet with a wonderful kind manner and whatever decisions were made were in the best interest of our animals .

    I have found every aspect of the veterinary practice , from the reception to the incredible staff who help with a smile on their faces and always eager to assist. I am always keen to recommend your practice to my colleagues and friends because of the efficient and caring way you treat all your clients and animals too .

    I take comfort in the way our Maxie was surrounded by the love of his family and caring vet and he’s hopefully running around in doggie heaven .

    Best Regards Judy

    April 2018
  • Good evening

    I would firstly like to say how comforted and appreciative we were to receive your email after we had to euthanize our beloved pet Maxie .

    It’s a very difficult decision to make and we were grateful for the care and support we received from Dr Mc William . He has always been an incredible vet with a wonderful kind manner and whatever decisions were made were in the best interest of our animals .

    I have found every aspect of the veterinary practice , from the reception to the incredible staff who help with a smile on their faces and always eager to assist .

    I am always keen to recommend your practice to my colleagues and friends because of the efficient and caring way you treat all your clients and animals too .

    I take comfort in the way our Maxie was surrounded by the love of his family and caring vet and he’s hopefully running around in doggie heaven .

    Best Regards,

    Judy

    March 2018
  • Hi All !

    I loved your little write-up on an email of this morning with regards to your Team. A very impressive Team indeed I might add!

    Dr Moore – So you make 50 years in October this year!! Absolutely fantastic!! I hope there will be a Cup of Tea (strong English style) on offer on the day?? I must mention that, as a “Patient” owner, I beat you in years. My Cousin, Heather and I moved to Terrace Road April, 1963 and having about 6 dogs already at that stage, we began at your same address with Gordon Beverley – a hell of a long time ago indeed. We think we own a lot of your building’s bricks in fact!! Certainly have seen some of us age, me included.

    Jokes apart, you have been an amazing Veterinary Hospital – right from the beginning – may you all go on for many years still!

    Very Best Wishes – Sally

    March 2018
  • Dear Drs Frampton, Mac William and Moore & Penny

    Thank you so much for taking such good care of our beloved Cat, the care and concern was most evident and appreciated. I am so glad to have found your vet in the area on a Sunday afternoon last week, when I was so worried about Cannabis’ wellbeing.

    Much appreciated – we will certainly be coming back to Orange Grove Veterinary Hospital from now on.

    Regards

    Clinton

    December 2017
  • Dear Orange Grove Vet

    Please convey our deepest gratitude & thanks to Dr Moore for all that he did for our little bunny. We will be forever grateful for Dr Moore’s kindness, concern, professionalism & unparalleled medical care. A big thank you to all the Support staff.

    Anisa

    September 2017
  • Dear Dr Romberg,
    I could see how much you cared for Buddy, even trying to do more research on his condition for us.
    He’s the best dog I have ever had, he wasn’t a dog actually he was a person.
    This morning was really hard, but knowing it was the right decision and leaving him in your care made me feel marginally better. It was mercifully quick and he didn’t suffer, wagging his tail to the end.
    Thank you so much to yourself, Dr Moore, Penny, Nicola and all your wonderful staff. You make it such a personal practice, I wish I’d have found you sooner.
    Teresa

    August 2017
  • Dear David

    Thank you to you and all your staff for your support and loving care on Saturday . It was simply awful and I had hoped that he would pull through – tough old boy that he was !

    He really was a wonderful and extremely gentle dog. Thank you again for your kindness and I know that you did everything to save him .

    Thank you & kindest regards

    Julia & Paolo Cavalieri

    May 2017
  • Dear Keith,

    Thank you very much for your kind email sent through regarding Sassy. As you know she was a huge loss, as a pet & we regarded her to be very special. She has left an enormous void in her passing to our entire family. We cannot thank you in particular, your colleagues, the front office staff and the hospital staff for giving it all they had to help her, and for helping us, through this traumatic time.

    Everyone went beyond what they had to do, I was quite frankly amazed. We cannot express in words how grateful we are,

    Felicia & Berry

    April 2017
  • Good day,
    I would like to take this opportunity to thank you so much for taking care of Bailey when we brought him in that evening and also for recommending the anti animal cruelty hospital. The morning after he was seen by your vet – there was a vast improvement to his health and I am extremely grateful for the compassion and love shown to us when everything seems to be going South. I have recommended you to as many people I had to speak to about Bailey and his recovery.
    Extremely impressive service with passion and love which is so rare these days!!!!
    May this hospital continue to thrive and thank you for everything.
    Kindest regards
    Shereen

    February 2017
  • Dear Dr Moore,
    There are not enough words to thank you and everyone at Orange Grove Veterinary Hospital for all the special care, help and love that was shown to Oscar. A heartbreak about his kidneys, but you certainly did everything in your power to save him for which I am very grateful.
    It was a very sad day for all of us, Oscar loved life and was always looking for a way to receive a treat or a new ball, example bringing the newspapers to us would only drop the paper when he saw he would receive his treat. He adored his special balls and loved running to catch them. He will be sorely missed and always remembered .
    I wish you and everyone a very Happy and healthy 2017.
    With warm regards,
    Carolyn

    December 2016
  • Dear Dr. MacWilliam,
    I work in the healthcare sector and have never seen such compassion and care as I have from you and your team. Decision to loose animals that have been in our lives are hard and heartbreaking especially when just one week before she was an active elderly dog. I miss her with all my heart.
    Thank you for your care, may you be blessed for your kindness and compassion.
    Mande

    February 2016
  • To all the doctors, assistants, receptionists and helpers,

    Thank you so much for all the effort, concerns and healthcare that you gave in nursing me back to health. We are both so happy to be back home!

    Boss

    April 2016
  • Dear Orange Grove Vet people
    If you need someone to market your thriving and very fine practice, I’m a volunteer. Thank you for more than a decade of incomparable skill, real concern and warm friendliness from vets, admin staff and assistants. No-one could have looked after, better than you all have done, my lovely Alice dog or my strangely-named but most personable Grapey, who as he got older morphed from the antisocial into the pussycat and was known by everyone at your establishment.
    Thank you all. I may need to borrow some neighbouring pets so that I have an excuse to pop in and say hi. You’re all wonderful.
    Sincerely
    Joy

    April 2016
  • Dear Dr Moore,

    Thank you so much for your email – you really made us feel better about what had to be done. Thank you also, for your caring and support in  looking after our furry children, now and over the past years –  you really are a special man and doctor.

    We wish you and your family a healthy, happy festive season and a wonderful 2017. Am sure we will see you soon.

    Take care,

    Pam and Jonty

    December 2016