Dear Dr. Keith,
Thank you for your kind words. I know you were trying your utmost to reassure us this morning of the decision.
However, it is a very difficult one to make including letting her go all on the same day. It also hurts that she did not know what was happening to her.
Here is Xiang Xiang’s photo to remind you in your later years of the good work you had done to help her and all the other pets. Xiang Xiang certainly had a lot of trust in you.
Good morning Keith
Thanks for everything you did for Cannabis (David and I); you were so compassionate and supportive during the whole process – especially yesterday. Thank you that she is at peace and that you spoke to me through the process so carefully.
Dear Dr. Keith,
Thank you so much for your amazing kindness and wonderful care in looking after Ricky, also in helping us make the very difficult but correct decision to euthanize Ricky. We are naturally heartbroken and were very torn, but realised this was about Ricky no longer suffering, but going in peace.
Please pass my very best on to Margie and all at Orange Grove Vet for the humanity and understanding that we have always received.
Stay safe and healthy. With heartfelt thanks
Peter and Paula
To All the staff at the Orange Grove Veterinary Hospital, I would like to say a huge thank you in appreciation for all the staff who got my dog Bila back on his feet.
It was like a miracle. The brilliant surgeons, veterinary nursing, general encouragement. None of this would have happened without your expertise.
When I looked out the window at my dog walker carrying my dog dripping in blood I thought he was a goner. Each visit I just imagined a dog that was no longer my special pet. Thankfully Bila is now back to his old self. My constant companion!
Who would have thought that those horrific photos I saw of Bila after his attack would result in him looking pretty normal again? So I’ m really grateful for everything all of you did. You all did your part in making him the same loving pet that he has always been.
To whom it may concern,
I would just want to express my sincere thanks and gratitude to Dr. Lara who saw my baby Nala on Sunday 18th. She picked up something while walking her from the floor which was obviously toxic and I brought her into Orange Grove in a complete and utter state. Lara attended to her and when she saw she was not improving she treated her immediately for suspected poisoning. The professionalism and empathy both from Lara and the receptionist were exceptional. Her advice to let her go to Bryanston Veterinary was the best decision we could have made to get 24-hour monitoring. I just want to say thank you to everyone concerned. I wish to use you as my Vet of choice going forward.
We want to thank you and your staff for all the effort and loving care you gave to Sultan, and for your assistance in helping us make this very painful decision.
He really was a very special part of our family, however, this illness together with age was too much….at least he is out of pain and at rest.
Once again we appreciate your professionalism and care.
Stan & Family
Thank you for your kindness and compassion. Please pass on our gratitude to Keith, Brian and everyone else at OGVH who knew and was always so kind to Gabriel. Yes, he was certainly was a very special dog. I wish I could bottle his wonderful, unfailing happy outlook which he shared with all of us. We really miss him very much.
Once again my family and I would like to sincerely thank you for your incredible professionalism, care and concern for Bella and our pets. Although it is hard to lose a pet, I also know that these losses must also be hard on you and your team, we are honoured that we were able to share Bella’s life with you through the good and the bad.
Dear Brian and members of staff , many thanks for your condolences on Kitke’s passing. His memory will always be with us as he was like our 4th child. We will always be eternally grateful for the empathy you all showed during his times of treatment which made the transition at the end so much easier knowing he went in peace and he was at peace. Best wishes Steve & Paula